Terms & Conditions – Paphos Car Rental

1. Scope of Agreement

This Agreement governs your rental of vehicles from Paphos Car Rental, operated by CH Car Rental Ltd. By booking or using our service, you accept these Terms. Any amendments to these terms will be included in the Final Booking Confirmation.


2. Driver Eligibility & Licensing

  • Only drivers named on the rental agreement may operate the vehicle, and must hold a valid driver’s license for at least 3 years. International Driving Permits may be required for non-EU/UK licenses. You must carry your driving licence and rental contract with you at all times when driving the car.
    We reserve the right to refuse a booking if any named driver:
    (i) has been refused car insurance coverage in the last 10 years;
    (ii) is currently disqualified, or has been disqualified or banned from driving under any legal jurisdiction within the last 10 years;
    (iii) has more than 8 penalty points on their licence;
    (iii) fails to meet the eligibility requirements set in these terms:

    If any of the above circumstances apply and were not disclosed on the booking form at the time of reservation, all insurance coverage under this rental agreement shall be void, and the renter shall be fully liable for any loss, damage, expenses, or third-party claims arising during the rental period.


3. Booking, Payment & Deposit

  • Reservations are confirmed by email. If you fail to collect on time, the reservation may be cancelled. 

  • The full rental fee is payable at the time of booking, unless the vehicle pick-up date is more than 14 days in the future. In such cases, a deposit of €30/£25 is required at the time of booking, with the remaining balance due no later than 14 days before the scheduled pick-up. The deposit is refunded if the booking is cancelled no later than 14 days before the scheduled pick-up. 

  • If the booking is cancelled within 14 days of the pick-up date or in the event of a "no show" (when a vehicle is not collected at the agreed pick-up date) no refunds are given. 
  • There is a minimum rental age of 30 years and an upper age limit of 79 years.  If a driver outside the specified age range is named on the booking, a €500 insurance excess will apply to all drivers listed on the booking.


4. Insurance & Damage Liability

  • Vehicles are covered by the Cyprus Hire Risks Pool insurance policy, Paphos Car Rental include full cover in the event of a collision or accidental damage to the vehicle, and all drivers agree that they will not use the vehicle in any way that would be in breach of the rental agreement or render such insurance invalid. 

  • The insurance does not cover interior damage. Hirers are responsible for all damage and expenses incurred due to incorrect vehicle use or misfueling. Personal effects are NOT covered.  In the event of an accident, the insurance covers any vehicle damage and compensation for bodily injury or death of passengers up to €38.6m and property damage up to €1.3m.
  • Insurance is void if the vehicle is used off-road, in northern Cyprus, by unauthorised drivers, or under the influence of drugs/alcohol.  

  • You must notify the police and Paphos Car Rental immediately after any accident, theft or fire. 

  • You must notify Paphos Car Rental immediately after any damage to the vehicle.

5. Fuel Policy

  • The vehicle is to be returned with the same amount of fuel as when it was delivered.  Unused fuel is non-refundable; if you return with any fuel remaining, no refund is given.

  •  All vehicles include unlimited mileage.


6. Renter & Third-Party Liability

  • You are responsible for all traffic fines, parking tickets, and legal penalties incurred during the rental period. A €50 admin fee may apply for processing. 

  • You must comply with road laws and drive responsibly. Improper use, negligence, or illegal activities will void the insurance, and you are liable for all losses.

  • Neither the named drivers nor any passengers may smoke while in the vehicle. The removal of any traces of smoking always involves considerable additional effort, and a charge to pay for the cost of cleaning the vehicle will be made if any passengers or drivers do not comply with this requirement.

7. Vehicle Return & Overruns

  • Return the vehicle at the agreed location, date, and time. Late returns incur additional charges at standard rates. Early returns are non-refundable.


8. Termination Rights

  • The rental company may terminate the agreement without notice due to serious breaches—such as financial issues, unpaid charges, unsafe driving, criminal use, or damage to the vehicle. 

  • On termination, you must return the vehicle and keys immediately. If you terminate early, no refunds are given.


9. Governing Law & Jurisdiction

  • These Terms are governed by the laws of the Republic of Cyprus, including applicable European Union regulations.

  • Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of the Republic of Cyprus.


10. Damage Waiver Exclusions, Voids & Charges

  • Failure to abide by the terms above will make the damage waiver and collision damage waiver void.

  • Damage caused by the use of the wrong fuel or loss/damage to the vehicle key.

  • Failure to lock the vehicle.

  • Failure to stop using the vehicle once a fault becomes known.

  • Interior damage.

  • Personal injury and personal effects, however, these are normally covered by your travel insurance policy.

  • The vehicle is loaded with more passengers than their stated capacity.

  • Damage to the vehicle has occurred due to negligence or driving recklessly.

  • The vehicle is driven on an unmade road (off-road) or any road which is unsuitable for vehicles to be driven on.

  • The car is taken out of the Republic of Cyprus.

  • Anyone whose name is not on the booking, or an unlicensed driver who drives the vehicle.

  • The vehicle is used for commercial purposes.

  • A replacement if the key is lost.

  • The cost of cleaning the vehicle if it is returned in an unacceptable dirty condition.

Summary

  • Drivers must be named, licensed for at least 3 years, and within age limits.

  • Payment is upfront.

  • Insurance includes no excess; misuse or misrepresentation voids cover.

  • Fuel policy: Return the car with the same amount of fuel as when collected.

  • Renter is liable for all traffic fines and improper vehicle use.

  • Timing is critical: late returns cost extra; no refunds for early returns.

  • Cyprus law governs all rental contracts.

Easy Booking & Flexible Payment Options

Renting a car in Paphos has never been simpler with our modern, user-friendly booking system:

  • No Security Deposit Required - Enjoy peace of mind when booking with us. Available on all car hire reservations
  • Zero Insurance Excess - For drivers aged 30 to 79
  • Flexible Payment Methods - Pay in GBP (£) or EUR (€) via bank transfer, debit/credit card, or Revolut
  • No Credit Card Needed - Book without entering any card details
  • Low Booking Deposit - Fully refundable up to 14 days prior; returning customers book with no deposit
  • Secure Transactions - Payments are made directly to our merchant; your card details are never seen or stored
  • Online Paperwork - Complete and upload all documents in advance for a smooth pick-up